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10 Reasons Why the Call Center Service Model No Longer Works
- February 13, 2013
- Posted by: Lee Tampkins
- Category: Customer Service
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The Call Center approach for mass customer service is turning out to be a bad idea. Let’s look at 10 reasons why the typical call center is slowly turning customers away.
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Drat! Try again on Saturday #SpaceX #SpaceLaunchLIVE\",\"id_str\":\"1265740079751991296\",\"created_at\":\"Wed May 27 20:22:05 +0000 2020\",\"retweet_count\":0,\"favorite_count\":0},{\"user\":{\"name\":\"Verit Labs\",\"screen_name\":\"veritlabs\",\"verified\":false,\"profile_image_url_https\":\"https:\\/\\/pbs.twimg.com\\/profile_images\\/3253348477\\/34648ef8099fdd138276ac907ce4e707_normal.png\",\"utc_offset\":null,\"statuses_count\":145,\"followers_count\":99,\"description\":\"A Better Way to Do IT\"},\"text\":\"Build better bolder websites with WordPress 5.4 released yesterday. We found some good changes for developers. https:\\/\\/t.co\\/3Qi5cqrz4k #WordPressDev #Adderley\",\"id_str\":\"1245415594847096833\",\"created_at\":\"Wed Apr 01 18:19:51 +0000 2020\",\"retweet_count\":0,\"favorite_count\":0,\"entities\":{\"urls\":[{\"url\":\"https:\\/\\/t.co\\/3Qi5cqrz4k\",\"expanded_url\":\"https:\\/\\/wordpress.org\\/news\\/2020\\/03\\/adderley\\/\",\"display_url\":\"wordpress.org\\/news\\/2020\\/03\\/a\\u2026\"}]}}]', '2025-05-20 03:33:29', NULL, 'yes', '1')
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Microsoft\\u2019s most powerful app of all time about to get super powerful. https:\\/\\/t.co\\/E5nafiIVdY\",\"id_str\":\"1361137744228024320\",\"created_at\":\"Mon Feb 15 02:18:21 +0000 2021\",\"retweet_count\":0,\"favorite_count\":0,\"entities\":{\"urls\":[{\"url\":\"https:\\/\\/t.co\\/E5nafiIVdY\",\"expanded_url\":\"https:\\/\\/www.microsoft.com\\/en-us\\/research\\/blog\\/lambda-the-ultimatae-excel-worksheet-function\\/\",\"display_url\":\"microsoft.com\\/en-us\\/research\\u2026\"}]}},{\"user\":{\"name\":\"Verit Labs\",\"screen_name\":\"veritlabs\",\"verified\":false,\"profile_image_url_https\":\"https:\\/\\/pbs.twimg.com\\/profile_images\\/3253348477\\/34648ef8099fdd138276ac907ce4e707_normal.png\",\"utc_offset\":\"\",\"statuses_count\":146,\"followers_count\":97,\"description\":\"A Better Way to Do IT\"},\"text\":\"Data Loss is Real! Our Online Data Backup Service is Worth It!! 100% Data Security. Check it out! https:\\/\\/t.co\\/JEOgUTClly \",\"id_str\":\"1331387215872729091\",\"created_at\":\"Wed Nov 25 00:00:22 +0000 2020\",\"retweet_count\":0,\"favorite_count\":0,\"entities\":{\"urls\":[{\"url\":\"https:\\/\\/t.co\\/JEOgUTClly\",\"expanded_url\":\"https:\\/\\/www.veritlabs.com\\/our-service\\/online-data-backup\",\"display_url\":\"veritlabs.com\\/our-service\\/on\\u2026\"}]},\"extended_entities\":{\"media\":[{\"media_url_https\":\"https:\\/\\/pbs.twimg.com\\/media\\/EnoJnb2XMAMmcj8.jpg\",\"type\":\"photo\",\"sizes\":{\"large\":{\"h\":590,\"w\":576,\"resize\":\"fit\"},\"medium\":{\"h\":590,\"w\":576,\"resize\":\"fit\"},\"small\":{\"h\":590,\"w\":576,\"resize\":\"fit\"},\"thumb\":{\"h\":150,\"w\":150,\"resize\":\"crop\"}}}]}},{\"user\":{\"name\":\"Verit Labs\",\"screen_name\":\"veritlabs\",\"verified\":false,\"profile_image_url_https\":\"https:\\/\\/pbs.twimg.com\\/profile_images\\/3253348477\\/34648ef8099fdd138276ac907ce4e707_normal.png\",\"utc_offset\":\"\",\"statuses_count\":146,\"followers_count\":97,\"description\":\"A Better Way to Do IT\"},\"text\":\"RT @leetampkins: Masterful video editing job! Something to aspire to @CamieBybee\",\"id_str\":\"1317123578266079232\",\"created_at\":\"Fri Oct 16 15:21:46 +0000 2020\",\"retweet_count\":1,\"favorite_count\":0,\"retweeted_status\":{\"user\":{\"name\":\"Lee Tampkins\",\"screen_name\":\"leetampkins\",\"verified\":false,\"profile_image_url_https\":\"https:\\/\\/pbs.twimg.com\\/profile_images\\/894737102583193600\\/IMFWarrQ_normal.jpg\",\"utc_offset\":\"\"},\"text\":\"Masterful video editing job! Something to aspire to @CamieBybee\",\"id_str\":\"1317122969102147586\",\"created_at\":\"Fri Oct 16 15:19:21 +0000 2020\",\"retweet_count\":1,\"favorite_count\":4}},{\"user\":{\"name\":\"Verit Labs\",\"screen_name\":\"veritlabs\",\"verified\":false,\"profile_image_url_https\":\"https:\\/\\/pbs.twimg.com\\/profile_images\\/3253348477\\/34648ef8099fdd138276ac907ce4e707_normal.png\",\"utc_offset\":\"\",\"statuses_count\":146,\"followers_count\":97,\"description\":\"A Better Way to Do IT\"},\"text\":\"\\u201cIn all thy ways acknowledge him, and he shall direct thy paths.\\u201d Proverbs 3:6 #FaithJourney #KingdomLed #WeBelieve\",\"id_str\":\"1292975713121951744\",\"created_at\":\"Tue Aug 11 00:06:46 +0000 2020\",\"retweet_count\":0,\"favorite_count\":0},{\"user\":{\"name\":\"Verit Labs\",\"screen_name\":\"veritlabs\",\"verified\":false,\"profile_image_url_https\":\"https:\\/\\/pbs.twimg.com\\/profile_images\\/3253348477\\/34648ef8099fdd138276ac907ce4e707_normal.png\",\"utc_offset\":\"\",\"statuses_count\":146,\"followers_count\":97,\"description\":\"A Better Way to Do IT\"},\"text\":\"Many thanks @JWBenn20!\",\"id_str\":\"1265986138470309888\",\"created_at\":\"Thu May 28 12:39:50 +0000 2020\",\"retweet_count\":0,\"favorite_count\":0},{\"user\":{\"name\":\"Verit Labs\",\"screen_name\":\"veritlabs\",\"verified\":false,\"profile_image_url_https\":\"https:\\/\\/pbs.twimg.com\\/profile_images\\/3253348477\\/34648ef8099fdd138276ac907ce4e707_normal.png\",\"utc_offset\":\"\",\"statuses_count\":146,\"followers_count\":97,\"description\":\"A Better Way to Do IT\"},\"text\":\"Scrub scrub scrub. Drat! Try again on Saturday #SpaceX #SpaceLaunchLIVE\",\"id_str\":\"1265740079751991296\",\"created_at\":\"Wed May 27 20:22:05 +0000 2020\",\"retweet_count\":0,\"favorite_count\":0},{\"user\":{\"name\":\"Verit Labs\",\"screen_name\":\"veritlabs\",\"verified\":false,\"profile_image_url_https\":\"https:\\/\\/pbs.twimg.com\\/profile_images\\/3253348477\\/34648ef8099fdd138276ac907ce4e707_normal.png\",\"utc_offset\":null,\"statuses_count\":145,\"followers_count\":99,\"description\":\"A Better Way to Do IT\"},\"text\":\"Build better bolder websites with WordPress 5.4 released yesterday. We found some good changes for developers. https:\\/\\/t.co\\/3Qi5cqrz4k #WordPressDev #Adderley\",\"id_str\":\"1245415594847096833\",\"created_at\":\"Wed Apr 01 18:19:51 +0000 2020\",\"retweet_count\":0,\"favorite_count\":0,\"entities\":{\"urls\":[{\"url\":\"https:\\/\\/t.co\\/3Qi5cqrz4k\",\"expanded_url\":\"https:\\/\\/wordpress.org\\/news\\/2020\\/03\\/adderley\\/\",\"display_url\":\"wordpress.org\\/news\\/2020\\/03\\/a\\u2026\"}]}}]', '2025-05-20 03:33:29', NULL, '', 'legacy')
Figma not worried about the market right now. We like your boldness! #IPO2025
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