2013 February
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Why You Should Be Using Styles in Word
- February 14, 2013
- Posted by: Lee Tampkins
- Category: Microsoft Word
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10 Reasons Why the Call Center Service Model No Longer Works
- February 13, 2013
- Posted by: Lee Tampkins
- Category: Customer Service
The Call Center approach for mass customer service is turning out to be a bad idea. Let’s look at 10 reasons why the typical call center is slowly turning customers away.