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2013 February

  • Why You Should Be Using Styles in Word

    • February 14, 2013
    • Posted by: Lee Tampkins
    • Category: Microsoft Word
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  • 10 Reasons Why the Call Center Service Model No Longer Works

    • February 13, 2013
    • Posted by: Lee Tampkins
    • Category: Customer Service
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    The Call Center approach for mass customer service is turning out to be a bad idea. Let’s look at 10 reasons why the typical call center is slowly turning customers away.

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